Smart IT
Services

Beyond traditional Managed IT Services for small businesses

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Your IT leadership and guidance partner

It’s said that, in business, the only certainty is change.

For over 25 years we have been supporting successful small businesses throughout the Pittsburgh Tri-State area, navigating them through the ever-changing technology landscape.

It’s not just about solving technology problems. It’s about working closely with your teams to eliminate negatively impactful challenges that are effectively holding back your business.

Challenges such as poorly-managed IT environments, or a lack of proactive IT leadership that results in inadequate planning and budgeting.

Break the cycle of frustrating and costly recurring support issues

A process with the ultimate goal of resolving underlying issues - not simply closing support tickets. We focus on the elimination of recurring problems and proactively addressing preventable support incidents.

Remove the awake-at-night worries of hidden IT risks and compliance needs

We discover, report, and prioritize IT areas in need of risk mitigation and aligning with compliance requirements, communicated in an easy-to-understand way for informed decision making.

Put an end to unexpected IT spend

A disciplined approach to IT inventory organization, planning, and budgeting. No more surprise IT spending for things like end-of-life technology and warranty/support renewals.

Stop settling for less-than-ideal project outcomes

Discipline, process, and experience helps end the pain of IT projects overunning completion dates. No more unplanned in-project business/IT disruptions, or trails of support issues after project “completion.”

The secret to taking command of the technology your business requires 21st century IT leadership and processes essential to deliver the results your business demands.

We’re detailed-focused and process driven. We’re fanatical about dotting every ‘i’ and crossing every ‘t’. Because attention to detail and a fanatical focus on delivering unmatched customer service is what gets us up in the morning.

If you’re looking for the cheapest in town, we’re not going to be a good fit for you. But we’re certainly not the most expensive. As with most things in business, you get what you pay for.

If you understand the contribution that an experienced, highly-productivity IT services provider delivers to your bottom-line, then we should talk.

Leadership
and Guidance

Level up your customer experience, and deliver improved visibility, productivity, and growth.

End User
Support

Technology expertise, experience, and leadership. Just a phone call away.

Security Operations
Center

Continuous protection of your organization’s essential data. Providing safety of your business data regardless of circumstance.

Project
Delivery

25+ years of business and technology consulting, technology systems design and implementation, as well as recommendations for ongoing support.

You can’t solve tomorrow’s problems using yesterday’s solutions

Pretty much every small business today is reliant upon a technology layer to keep the wheels turning.

Whether it’s computer networking design, cloud-based infrastructure, mobile services, data backup, or any other number of IT-based needs, our unique process-driven methodology and outstanding customer service focuses on IT predictability, reliability, security, and compliance.

We take the IT weight off your shoulders, leaving you to concentrate on what you’re supposed to be doing.

In a nutshell, we help your business do more business.

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Get in touch. It may be the best investment you’ll make today.

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